Maritec Solutions Online Store
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Purchase may only be made by the end user. Purchase may not be for reselling or commercial wholesaler purposes.
Please read the below important information. Our objective is to make buying and using an em-trak product easy and enjoyable.
All em-trak products are provided with a comprehensive three year warranty against manufacturing and design faults. In the unlikely event of a problem, please contact our Customer Support Team at email@example.com, who will resolve the problem in the shortest possible time.
We strive to provide the finest customer support. In the unlikely event of a problem our customer support team is there to help and can be easily contacted by email. If your unit needs to be returned to us we will endeavour to minimise the time it takes and keep you informed at all times.
Em-trak’s customer support commitment means that we are always there to support you, even if your product is out of warranty. If you have a faulty product, then in the first instance contact our customer support team at firstname.lastname@example.org to see if the problem can be easily resolved. If the issue cannot be resolved in the field, then you can send the unit to em-trak and for a fixed fee of $100 and em-trak will investigate the problem and provide you with an estimate for repair. Upon your approval em-trak will carry out the repair, give the unit a full service and return it along with a 3 month warranty.